Our Process

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Step 1

Initial Consultation

This step involves a comprehensive session with a healthcare professional to understand ACP’s significance, focusing on the individual’s specific health condition and personal beliefs.

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Step 2

In-depth Assessment

Detailed evaluation of the individual’s health status, personal values, beliefs, and goals. This assessment forms the foundation for all subsequent ACP decisions.

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Step 3

Educational Phase

A thorough explanation of potential medical scenarios and options is provided. This phase ensures that the individual fully understands possible health states and the implications of various medical decisions.

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Step 4

Deliberation and Decision-Making

Engaging in deep, reflective conversations to help the individual articulate their healthcare preferences and make informed choices about future medical care.

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Step 5

Documentation Process

The individual’s healthcare preferences and directives are formally recorded in legal documents such as living wills, healthcare proxies, or advance directives. The digital advance care plan allows the individual to edit, share, store, and access the living will, healthcare surrogate, and personal wishes any time and when it matters most.

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Step 6

Regular Review and Update

ACP is a dynamic process, necessitating regular reviews and updates as the individual’s health status and personal circumstances change.

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A Virtual Facilitated Advance Care Planning (ACP) session

A Virtual Facilitated Advance Care Planning (ACP) session, is a patient-centered, structured and interactive online encounter designed to guide individuals through the process of creating or updating their advance care plans. This session typically involves the following components:

1. Introduction: The facilitator, an experienced healthcare professional trained in ACP, begins by introducing themselves and explaining the purpose and importance of advance care planning. They ensure that the participant is comfortable and understands the confidentiality of the discussion.

2. Education and Discussion: The facilitator provides a brief educational overview of what advance care planning entails, including the significance of living wills, healthcare proxies, and power of attorney. Participants are encouraged to reflect on their healthcare preferences, values, and goals, especially in the context of serious illness or incapacitation.

3. Exploration of Values and Preferences: The facilitator guides the participant in exploring and articulating their personal values and healthcare preferences. This involves discussing various medical scenarios and how the participant would prefer to be treated in each situation.

4. Document and Review: The facilitator reviews essential ACP documents, such as living wills or healthcare proxy forms, explaining each section and offering assistance in how to complete them accurately and in alignment with the participant’s wishes.

5. Summary and Next Steps: The session concludes with the facilitator summarizing the key points discussed, answering any remaining questions, and outlining the next steps. This may include instructions on how to finalize and legally validate the ACP documents, and guidance on sharing these plans with family members and healthcare providers.

Throughout the session, the facilitator maintains a respectful, empathetic, and non-judgmental approach, ensuring that the individual feels heard and supported in making these significant decisions. The virtual format allows for convenience and privacy, enabling participants to engage in this important planning from the comfort of their own homes.

Facilitated Virtual ACP

Book It Now


It's best to organize your affairs while you're healthy and before facing any serious illness. Although it's often overlooked, the truth is that mortality is a part of life for everyone. By clearly communicating your personal wishes now, you can offer your loved ones the invaluable gift of peace of mind, relieving them of the stress of making end-of-life decisions. Schedule a Facilitated Virtual ACP session with our team today to take this important step.

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Contact Our Team

Your healthcare journey matters to us. Whether you have questions about our consulting services, continuing education courses, or “My Personal Wishes” we’re here to help. Our dedicated team at OneAccord Health is committed to providing you with the guidance and support you need. 

Reach out to us for any queries or to schedule a consultation. Let’s take the next step together in ensuring your healthcare decisions are empowered and informed.

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